Shipping Policy

At Dubeluxe, we aim to deliver your order as quickly and smoothly as possible.
Please note that delivery times may vary depending on your product and location within Australia.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
Once your order is shipped, you’ll receive a tracking number via email.

Estimated Delivery Time

Australian Warehouse Products: 3–7 business days

International Warehouse Products: 10–25 business days (in some cases up to 30 days due to customs or high demand)

We work with trusted logistics partners to ensure timely delivery. However, unexpected delays such as weather conditions, customs clearance, or postal congestion may occur occasionally.

Tracking

You can track your order at any time using the tracking number provided in your shipping confirmation email.
If you experience any issues, please contact our support team — we’re always happy to help.

Delayed Orders

If your order hasn’t arrived within 35 days, please reach out to us and we’ll investigate immediately or issue a replacement/refund where applicable.